COVID-19 and Simply Voting

As the world continues to adapt to the COVID–19 pandemic, many organizations, companies, and institutions are re-evaluating the way they interact with one another and conduct their day-to-day business. Fortunately the impact of COVID-19 on Simply Voting has been relatively mild.

Demand for internet elections remains strong – in fact, stronger than ever due to a shift from in-person voting to remote voting due to social isolation measures. Our workforce is already equipped for and accustomed to telecommuting which, despite our beautiful office space, has always been a big part of our corporate culture. The data centres and other technical infrastructures of our voting system continue to perform at full service levels.

To prevent spread of the virus and safeguard Simply Voting’s operations we’ve taken a number of steps including:

  • Requiring all employees to telecommute except for a rotating skeleton staff at our office space.
  • Limiting non-essential business travel and using collaboration tools to conduct virtual meetings with our customers, partners and employees.
  • Ensuring that employees have flexible working arrangements and access to childcare to remain productive throughout school closures.
  • Following best practices recommended by local and international public-health authorities for safety and sanitizing procedures.
  • Closely monitoring our vendors and suppliers to minimize potential upstream risks to our service levels.

We wish to reassure our customers and those who are now seeking online voting services, that we are operating at full capacity and do not anticipate any disruption in our ability to deliver service throughout a prolonged pandemic environment. Simply Voting stands ready to ensure that e-democracy continues in these difficult and trying times.

Data Encryption At Rest

When it comes to protecting data, two important areas to focus on are encryption in transit and encryption at rest.

Encryption in transit involves encrypting data while it’s being transferred, so that it cannot be intercepted as it travels from point A to point B. Communication between the voting system and the browsers of voters, election organizers, and Simply Voting staff has always been encrypted at all times to protect against attacks using strong protocols and ciphers. This is best practice for encryption in transit.

Encryption at rest involves encrypting data where it is stored, so that it cannot be used by an attacker that gains access to it.

The most sensitive information – passwords and votes – have always been encrypted by Simply Voting prior to being stored in the voting system’s database. This is an added layer of security to protect against a breach of the database.

Thanks to a recent upgrade of our database software, all data is now encrypted by the database engine before it is saved using a technology called Transparent Data Encryption. Not just passwords and votes but also elector information, candidate details, customer information, etc.. This is done using industry standard AES-256 encryption, and it applies to older data as well as new data moving forward. This technology provides an added layer of security to protect against unauthorized access to the storage used by the database.

Bottom line, Simply Voting is always working on better ways to protect our customers and their data.