Author: Bret Scofield

Please note our 2024 Holiday Support Hours Schedule: our office will be closed from December 23, 2024 through January 3, 2025. Our normal hours will resume on Monday, January 6, 2025.

Skeleton staff will still be available to support our customers. If you require emergency support during this time, please log into the Election Manager, click on the Help button in the bottom right corner of the page, and set the priority to “emergency.” One of our team members will follow up with you promptly.

As we wrap up 2024, we want to take a moment to thank our incredible clients and partners for a year filled with collaboration and success. Your trust and support have been key to our growth, and we’re excited to continue working together in 2025.

During the holiday break, while our office will be closed, our team will remain available to assist with urgent matters, ensuring your elections and voting processes run smoothly. Whether you’re planning for an upcoming election or need immediate support, we’re here to help.

We’re looking forward to an exciting 2025, full of new opportunities, innovations, and strengthened partnerships. Wishing you joyful holidays and a New Year filled with success and progress toward digital democracy.

From all of us at Simply Voting, we wish everyone a safe and happy holiday season, and a very democratic New Year!

For several months, we have worked with Montreal’s My Little Big Web web design agency to revamp and re-think our corporate website. Today, we’re pleased to launch our new design! We have streamlined and re-imagined some aspects, and incorporated new elements like a Careers page, enhanced FAQs, and improved client testimonials.

To better serve clients, another important change is that our Support form is now only available within the Election Manager – this helps us ensure our Support staff are only communicating with authorized users about any sensitive questions or requests related to your elections and account.

During our business hours, our Support staff are always standing by – either by phone or by email. You can always find our support information once logged into the Election Manager, just locate the “Help” icon in the bottom right corner.

From there you can access our Help Portal with guides and documentation, see our Helpline, or open a support ticket describing your issue and we’ll be in touch shortly.

And for urgent requests that truly can’t wait until our business hours, a member of our Support staff is still on-call 24/7. Again once logged into the Election Manager, just locate the “Help” icon in the bottom right corner, set priority to “urgent” and describe your issue and we’ll be in touch shortly. 

We hope you find the new website inviting and informative. And at Simply Voting, we know how critical it is to run successful elections, so please don’t hesitate to reach out if you need assistance!